1 hour ticket response
Timely support is our number–one duty and that is the reason why we’ve got a team of skillful customer service technicians who will be happy to offer a prompt solution to any question that you might have. Just post your support ticket from the Website Control Panel and we’ll get back to you within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a 20–minute technical support ticket response time.
An Outstanding Customer Service
Each member of our customer service staff has many years of experience in the Linux web hosting industry and the majority of them have been with us for at least 5 years. They all are prepared to respond to all your inquiries in the most competent manner possible.
An Easy–to–Browse Help Center Section
In the Website Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how you can use our hosting services. You can find the answers to your inquiries in our F.A.Q. archive, find more info in the web hosting account administration articles or check out the how–to video tutorials.