Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is taught to shortly take care of all Linux web hosting customers’ requests and support inquiries. Via our ticketing system, you’ll be able to fill in your issue and a support team representative is going to go back to you in less than maximum 60 minutes. In reality, practice has confirmed that the regular answer period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our team of employees will be on the web for you 24x7x365 to reply to all your queries and to sort out any matter you will probably have. You can easily open a help and support ticket from the Mujica Hosting Website Control Panel or drop an e–mail message any moment. Furthermore, on business days, you’re able to phone us or make use of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a wide–ranging know–how base into the Control Panel that allows you to get valuable step–by–step guidance any time. Each part of the Control Panel possesses its own contextual help area showcasing a group of how–to content articles. We have also organized training videos to ensure that you get a greater visual representation of the best way to carry out any presented process.